Privacy Policy

This privacy policy sets out how Baigent’s Information Security Services Ltd (BISS) uses and protects any information that you give BISS when you use this website.

BISS is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

BISS may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st May 2018.

What we collect

We may collect the following personal information:

  • name
  • contact information including email address and phone numbers
  • Website access statistics (high level only via Cloudflare)

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Reply to a quote or information request.
  • Internal record keeping and billing.
  • Website access to understand more about were our visitors are coming from (country level)

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. We will not sell, distribute or lease your personal information to third parties.

How long do we store your data for?

We only store your data for as long as necessary for the purposes of processing.

  • Contact data for quotes unless converted to a sale (90 Days)
  • Sales & Accounts data (6 years+ Current)

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

Our site does not use cookies we do not set them or use them. But…

We have 1 cookie occasionally set on our site.

DYNSRV This cookie is used and set for load balancing by our hosting provider (TSOHost) to decide which server to send the visitor. This cookie is necessary for the operation of our website and only lasts as long as you are viewing the website. No personal data is stored in this cookie. We do not control the setting of this cookie and cannot opt out of this at this time.

Overall, cookies are not used to track or monitor anything on this site.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This will not prevent you from taking full advantage of the website.

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Access to information we may hold on you

You may request details of personal information which we hold about you under the Data Protection Act 2018. If you would like a copy of the information held on you please write to 38 Bridge Street, Andover, SP10 1BW. or email info at baigents.net.

What are your rights?

  • Access to your personal data: You can ask us to confirm if we are processing your personal data and you may request a copy of your personal data by contacting our support team at info at baigents.net. A small fee will be payable
  • Right to change or withdraw your consent: Where you have given us consent to make use of your personal data for any of the purposes outlined in this policy, you may withdraw that consent by contacting us using the details above.
  • Right to Rectification: If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
  • Right to Erasure: In certain circumstances you may ask us to erase your Personal Data. If you would like us to erase the personal data we hold about you, please email info at baigents.net, specifying why you would like us to do so.
  • Right to Data Portability: In certain circumstances you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable form, or ask for us to send such personal data to another data controller.
  • Right to object: In certain circumstances you may object to our processing of your personal data. Please email info at baigents.net Right to restrict processing: You can ask us to restrict the processing of personal data we hold about you in certain circumstances. Please email info at baigents.net
  • Make a complaint: Your right to complain If you have a complaint about our use of your information, we would prefer you to contact us directly in the first instance so that we can address your complaint. However, you can also contact the Information Commissioner’s Office via their website at www.ico.org.uk/concerns or write to them at:

Information Commissioner’s Office Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

  • Getting in touch: To make enquiries and/or to exercise any of your rights in this privacy policy please contact us by email info at baigents.net Or write to 38 Bridge Street, Andover, SP10 1BW

Website Usage Terms and Conditions

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Baigent’s Information Security Services Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Baigent’s Information Security Services Ltd ’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 38 Bridge Street, Andover, SP10 1BW. Our company registration number is 07660651. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England and Wales.